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FAQ's

Does Apothecari Bioscience hemp oil ship to all 50 states in the US? 

 Our products are sold to and/or shipped to all 50 states.

Can I modify my order after it has been placed?

If you've placed an order and would like to modify the items or shipping address, please call our Customer Care team at +1(801)372-1229. Depending on shipping status, we may be able to change the order prior to the shipment leaving. If the order has shipped, you will then need to follow the return/exchange process.

What are the standard exclusions on promotional offers?

Standard exclusions for promotions are as follows:

  •   Cannot be used on bulk products.
  •   Cannot be used with Affiliate Discount
  •   Cannot be combined with Subscription Program discount.

Subscribe to our STORY BOARD newsletter to receive information on new products and promotional offers.

Can I return products?

Apothecari Bioscience stands behind our products. We back them 100%.  Every day we are working to ensure that we are top of the line in quality, ensuring the best possible outcomes for our customers. We started this company to help change the world and that remains our goal.  We stand by our products, we offer a money back guarantee for any products that (if any) do not meet your expectations.  Contact us within 30 days of receiving your shipment. We will email you the steps for returning the product and as soon as we receive the returned product, we will send you the refund using the form of payment that was used to purchase the product.  

Do you ship to Canada?

Currently, we do not currently service Canada; however, we are working hard every day to expand our areas of operation. Please subscribe to our Storyboard for current and up-to-date information on our growth.

Do our products contain THC? 

 All of our products are third party tested to ensure the quality of our products. We test for pesticides, harsh metals, and other contaminants. They are also tested to ensure it contains no more than 13 parts per million of tetrahydrocannabinol (THC). That’s less than 0.03% of our product is THC. All our products are grown and made from 2018 Farm Bill compliant industrial hemp.  

How many servings are in each bottle of hemp extract oil? 

If taken as recommended, each 30 ml bottle will last around 2-3 weeks.  Our 2 oz bottle dosing is a one-month supply.

Do you offer a military/veteran’s discount?

YES!!!! Not only do we offer a discount for military and vets, but we offer it to ALL first responders; SWAT, LEO, Firefighters, ETC. We are a veteran/police owned company, we believe in protecting and helping those that protect us.  We offer a 20% discount for any regular price item for qualified participants. If you would like to participate in this program, please follow the steps below:

To apply for our First Responders program simply snap a photo of the approved eligibility documents and email it to Customercare@apothecaribio.com (approved documentation includes: discharge papers, Current Military ID, most recent LES for active duty). Once emailed please allow 3 business days for approval. After your documentation has been reviewed, an email will be sent to you with the steps and details of the discount program. We want to personally thank you for your service!


What is a certificate of analysis and batch results? 

The COA/Batch Results are our proof to you that we take our products seriously. The batch results are the third-party testing results from every single batch we have ever produced.  All batch records are available to view from our website; www.apothecaribio.com/labs.

If you have additional questions or concerns about your products batch, please email our Customer Care team at: customercare@apothecaribio.com.  Make sure to include your lot ID # with your email.


Can I use Apothecari Bioscience for my pet animals? 

Although we cannot tell you that CBD is for every pet, we can say that our dogs and horses love our products. However, if you are unsure if you should try Apothecari Bioscience for your “best-furry-friend” contact your veterinarian for health advice.

What is the Expiration of my products? 

We are always monitoring our products to check for products stability and shelf life. Right now, our estimated expiration date for all our products is 6 months after opening.


Why Does CBD oil Work?

Every human body is composed of a network of receptors, called the endocannabinoid system (ECS). The endocannabinoid system is responsible for maintaining a chemical balance within the body known as homeostasis. The ECS supports various biological tasks such as energy, immune system, central nervous system, organs and connective tissue glands. 

CBD is a cannabinoid, and it fits into the receptors of the endocannabinoid system, helping the body complete its efforts to keep us in good health. The endocannabinoids system is a fascinating thing, we recommend that everyone do their own research into what your endocannabinoid system can do for you.



How much oil does the dropper hold? 

The dropper on all 30 ml bottles holds, .5ml of hemp extract oil.  The dropper on all 2 oz bottles holds 1 ml of hemp extract oil. 

DROPPER USE: Submerge not rubber tipped end into the oil solution. Gently squeeze the rubber top piece and release. The dropper will be about half full which indicates a “full dropper” (oil will not fill the entire dropper). Some of our hemp extract bottles come with an included dropper for easy use. Keeping the dropper clean and void of any bacteria is essential for your health and the preservation of the hemp extract. If you choose to use the dropper for oral application of our hemp extracts, take special care to keep it from meeting the interior and exterior of your mouth. It is recommended that you clean the dropper after each use, especially if it meets your mouth, with an alcohol swab to ensure proper storage of the product.



Can I take Apothecari Bioscience Products with other medications? 

As with any dietary supplement, we HIGHLY recommend consulting your physician prior to adding any supplement to your daily routine.  

TIP: If you nervous to ask your doctor about CBD specifically, ask if you can eat “grapefruits” with your current medications. Grapefruits and CBD have similar effects on P450, an enzyme found in the liver, which metabolizes different kinds of drugs in the human body. If taken in large doses, CBD can inhibit the metabolizing properties of P450, temporarily neutralizing the effects of other medicinal products in the body’s system. This side effect is also responsible for why cannabidiol counteracts the effects of THC. 

 If you can eat a grapefruit, you should be able to take CBD. For more information please see the case study in the link below: http://www.medicinalgenomics.com/wp-content/uploads/2013/01/Bergamaschi_2011.pdf.


Which Product is right for me?

While we believe every person that has a heartbeat could benefit from all our products, here are some simple guidelines to help you get started: 

  • If you are new to CBD products and you are suffering from minor ailments- then our 500 mg tincture (oil) is for you. It’s a great place to start to see how CBD oil affects you personally, without having to be too financially invested.

  • Do you work out regularly and occasionally have muscle soreness? Do you have or know someone who has growing pains? Do you occasionally get headaches? - our balms are for you!!! They are basically our “go to” for EVERYTHING!!! (NOTE: This product DOES contain ALMOND OIL)

  • Do you suffer from a chronic ailment? PTSD? Fibromyalgia? Anxiety? - Our maximum strength 1250 mg tincture is amazing! It is one of the strongest formulations on the market and you can’t beat our price! 

  • What is the STORYBOARD?

    Apothecari Bioscience was started because of our personal experiences. We quickly realized that everyone has a story to tell. Whether is it about watching a loved one suffer from on opiate crisis, being injured while deployed for the military and having PTSD as a result, anxiety from a head on collision car crash, a significant other that was diagnosed with a lifelong- chronic illness, you get the point. Apothecari Bioscience made it our goal to collect these stories to create this beautiful space for pain and healing.

    By subscribing to our STORYBOARD, you be able to follow our journey through news updates, blogs, testimonials, and special deals.  

    EVERY PERSON has a story, and we want to be part of yours.


    What does “Full Spectrum” mean?

    Full Spectrum refers to the entire plant.  Industrial Hemp (Cannabis Sativa) has many other naturally occurring health benefits in it when it is taken in Full Spectrum. 

    • Calcium
    • Magnesium
    • Potassium
    • Folate
    • Vitamin C
    • Vitamin B
    • Vitamin A
    • Vitamin E
    • Amino 
    • Terpenes
    • More than 80 phytocannabinoids (cbd, cbg, cbn, cbc, etc)

    For a general nutritional breakdown of hemp please see link: https://www.medicalnewstoday.com/articles/308044.php.


    What is the Entourage Effect

    The Entourage Effect is a phrase coined in 1998 by two Israeli scientists. They discovered that the therapeutic effects of cannabis are greater when all the cannabinoids and terpenes of a plant or extract are ingested in combination, rather than just one isolated component.  It is because of the Entourage Effect that Apothecari has chosen to create full spectrum products.


    What is a phytocannabinoid?

    Phytocannabinoids are the plant chemicals, such as those found in cannabis, that have an affinity for the receptors in the ECS. There are many types of phytocannabinoids as more than 80 have been discovered in cannabis.  One of the most common phytocannabinoids is the cannabidiol or CBD. CBD is a non-psychoactive cannabidiol that binds with the body’s endocannibidiol system. Research shows significant potential for phytocannabinoids to support health & wellness.


    Do I need a prescription to purchase Apothecari Bioscience Products?

    Absolutely not! Because of the recently signed “Farm Bill”, and the fact that our products are made from Industrial Hemp, there is no need for a prescription to buy or use our products. HURRAY!!!!  


    How should I store my Apothecari Bioscience Products?

    We recommend that you store Apothecari Bioscience CBD Products in a cool dry place for two reasons; 1- the light can damage the molecular compounds of the CBD over a long period of time, and 2- intense heat can do the same. In both instances the product damage may cause it to be less effective when used.  Also, you do not need to keep your products in the refrigerator, but you may if you prefer your CBD to be chilled. The fridge will not damage the products. 


    Will Apothecari Biosciences CBD products cause me to fail a drug test? 

    The drug test that is typically used for screening for employment, tests the urine for traces of THC (tetrahydrocannabinol). THC is the molecule responsible for cannabis’s euphoric effects.  However, per the Farm Bill, all CBD products must come from hemp, which by definition, is .3% THC or less. This amount of THC is so miniscule that it is untraceable by todays testing standards. 

    All of our products are created from industrial hemp that is carefully bred to contain less than 0.03% THC. There is just enough to get the full spectrum benefits of the plant but NOT enough to get you “high”. We have never had someone who was taking solely our products, as recommended, fail a drug test. (subscribe to our Storyboard and blog for posted results)

    Please note, much like ingesting a poppy seed lemon muffin could possibly test positive for opioids, the ingestion of our CBD products, could possibly lead to a positive THC test. There is always a risk, a very low risk, but still a risk. Individual biochemistry, the possibility of conversion of cannabinoids and the possibility of trace, but legal, amounts of THC inherent in hemp products, are always a possibility. We strongly suggest consulting your health care provider before consuming any hemp products if you are subject to drug testing.